Get in touch with the Trustly Casinos editorial team
Have a question about a Trustly casino, a bank link payment or our ratings? Spotted outdated information, a broken link or a misleading bonus term? Don't hesitate to contact us — every question, correction and piece of feedback helps us keep the site more accurate.
We are an independent comparison site, not a casino or a payment service provider. So we don't manage player accounts and can't speed up withdrawals. For account, deposit or withdrawal issues, always contact your chosen casino's customer support directly. Write to us about anything concerning the site's content, Trustly casino comparisons and partnerships.
Questions about Trustly casinos, payments or the site.
info@trustlykasiinod.eeFound outdated information or an error? Let us know and we'll fix it.
parandus@trustlykasiinod.eePartnership and advertising enquiries.
koostoo@trustlykasiinod.eeWho to write to, and where
Above you'll find three direct addresses by topic: general questions, corrections, and partnerships and advertising. If you're not sure which fits, just use the form below and pick the right topic — your message will still reach the right person.
We usually reply within one to three business days, and often faster on weekdays. We pay particular attention to corrections and clarifications, because correct, current information matters most when comparing Trustly casinos. The more precisely you describe your question or observation, the faster we can help.
What we can help with
How a correction reaches us
Tell us which casino and which detail — payment method, bonus, licence or link — has changed or is wrong.
We compare your observation against the casino's official information and licence data, so the correction is right.
We correct the content and record a new verification date, so the information's freshness is traceable.
If you left your email, we'll let you know once the correction is live on the page.
Trustly Casinos is an independent comparison site. It is not the official Trustly website and is not affiliated with Trustly Group AB. A fast withdrawal is a convenience, not a guarantee — the final terms and withdrawal times are always set by the chosen casino and its licence.