How we rate Trustly casinos
Trustly Casinos is an independent comparison site, and each casino's overall score (0–10) is a weighted average of six factors. This page exists to explain the whole rating process transparently, so you can see exactly what a place in the ranking is based on. The payment experience and withdrawal speed weigh most, because they are what determine a bank link casino's real value in day-to-day use.
The casino comparison criteria are the same for everyone — the same checklist runs across every site, whether it's a large international brand or a smaller newcomer. That keeps scores fairly comparable and makes the ranking traceable.
What we look at in each category
- Payment quality: Trustly / bank payment availability, deposit clarity, choice of methods.
- Withdrawal speed: processing time, waiting window, KYC smoothness, limits.
- Licence / trust: legal status, transparency of terms, reputation.
- Bonus terms: wagering, maximum bet, payment method eligibility.
- Mobile / user experience: the cashier on mobile, interface clarity, speed.
- Support / responsible gambling: customer support, self-limit tools.
How the rating weights are distributed
The six factors don't weigh equally. The weights reflect what genuinely matters to a player at a Trustly casino: money must move fast, safely and on understandable terms. The breakdown in the side panel shows each factor's share of the overall score.
- Payment quality (30%) — the largest weight, because the smoothness of bank link deposits and withdrawals is the heart of the whole experience.
- Withdrawal speed (20%) — how quickly money reaches your account after KYC.
- Licence / trust (20%) — legal status and the fairness of the terms.
- Bonus terms (15%) — how fair and transparent the offer is.
- Mobile / user experience (10%) — how the cashier and interface work on a phone.
- Support / responsible gambling (5%) — customer support and self-limit tools.
The two payment-related factors together make up half the score. That's a deliberate choice: a player who prefers a bank link values above all how fast and how effortlessly the money moves.
How a single rating is done
We open an account and check whether Trustly / bank payment is genuinely available for both deposits and withdrawals.
We make a real deposit and look at how clear the amount, fees and confirmation time are.
We request a withdrawal and measure the speed: the length of the waiting window and how smooth KYC is.
We read through the bonus terms — wagering, maximum bet and payment method eligibility.
We check the operator's legal status, including the Tax and Customs Board register.
We combine the results into a weighted score and record the last verification date on the page.
How and how often we update
We check payment methods, bonus terms and licence information regularly, and record a last-verified date on every page. If a casino changes something material — for example adds a fee to the bank link or lengthens withdrawal processing — we update the score and the ranking. That keeps the comparison current even as the market shifts.
What we check by hand
- Whether Trustly / bank payment is genuinely available for deposits and withdrawals.
- Whether minimum amounts, limits and fees are clearly stated.
- Whether the bonus terms (wagering, maximum bet) are findable and understandable.
- Whether licence information and responsible gambling tools are visible.
- Whether the withdrawal speed matches what the casino itself promises.
What independent rating means to us
Every casino goes through exactly the same comparison criteria.
A place in the table is based on the score, not on the size of an affiliate commission.
We measure deposit and withdrawal speed with real accounts.
We review every inaccuracy and correct it.
How affiliate relationships affect the ranking: our ranking may contain affiliate links, but a place in the table is based on the criteria above, not on the size of an affiliate commission. A partnership doesn't buy a higher place.
Licensing and the Tax and Customs Board
In Estonia, operating gambling is regulated and supervised by the Tax and Customs Board. A legal operator needs an Estonian activity licence and an operating permit, and appears on the Tax and Customs Board's list of licensed operators. When assessing a licence we look at whether the operator's legal status is clear and verifiable and whether the terms are presented transparently.
Licensing also affects the certainty of withdrawals: a regulated operator has clearer rules on holding funds, KYC and dispute resolution. That's why the licence / trust factor accounts for a full 20% of the overall score. We don't issue any permits ourselves and don't represent operators — we only check publicly available information and note where something remains unclear. You'll find a fuller explanation of payments on the How Trustly works page.
Frequently asked questions about the methodology
How do you rate Trustly casinos?
Why does withdrawal speed weigh so much?
How do you check the licence?
Does a partnership buy a higher place?
How often do you update the scores?
Is a fast withdrawal guaranteed?
Corrections policy
If you spot an inaccuracy in our information, write to info@trustlykasiinod.ee. We'll re-check it and correct it if needed. Transparency is the foundation of our credibility.
Trustly Casinos is an independent comparison site. We are not the official Trustly website and are not affiliated with Trustly Group AB or with any operator. A fast withdrawal is a convenience, not a guarantee.