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GlossaryKYC
Security

KYC

An identity check a casino uses to securely verify the account and withdrawals and to prevent money laundering.

Also: identity verification · know your customer

What does this mean?

KYC, or know your customer, means the casino may request documents to confirm a player's identity, address or source of payment. This is usually done to protect the account, prevent money laundering and approve withdrawals.

How smoothly this check runs is often an important part of a casino's overall user experience.

Quick facts

Protection of identity and moneyGoal
Often before a withdrawalRequired
ID, proof of addressDocuments

Example: before a first withdrawal the casino may ask for a copy of an ID document and proof of address. Submitting documents in advance speeds up the later withdrawal.

How does the KYC process work?

1

Document request

The casino requests an identity document and often proof of address.

2

Source of payment

If needed, ownership of the payment method is also confirmed.

3

Check

The casino verifies the data and confirms the account.

4

Withdrawal

After confirmation withdrawals go smoothly.

Frequently asked questions

Why does a casino request documents?

KYC is a legal requirement for anti-money-laundering and account protection. It confirms that the withdrawal goes to the right person.

Does KYC delay a withdrawal?

The first check can take a little time. Submitting documents in advance after registration keeps later withdrawals fast.